Payment Processor, Payment Settings, and Terms of Service

Video Guide

Billing

In this article we will be going over how to add or edit your merchant bank account, how to add or view your terms of service, and lastly what each invoice setting means along with how to add a message to client invoices.

First we need to get to these settings options, to do that simply click on the 'Setup' option in the side navigation menu, this will open a drop down menu with various options, then go ahead and click on the Billing tab.

This will load a new page that looks like this.

Payment Processor

On the Payment Processor you can add or edit an existing Merchant Bank account connection. This will allow you to process client payments and even refunds directly within the Full Frame System. We currently have Merchant bank gateways that you can use, Elavon, Stripe, and Authorize.net.

If you have an existing merchant bank, please check with them to see if any of these gateways can be used. Connecting your current merchant gateway account to the Full Frame platform is really easy.

For Elavon you are going to need your Merchant ID, User ID, and Pin which can all be found on the Elavon portal. Once you have all of that, simply input the information into the respective fields and you're done!

If you have Stripe then the process is fairly similar except that you need to input the Private and Public API keys, these can be found in your stripe Dashboard. Stripe uses two different keys, one is for testing and the other for live production, it is recommended to use the test key for testing only as this won’t charge or modify current charges however the live key is needed to be able to actually process payments and refunds.

These two can be distinguished by the word after the SK or PK_, for example sk_test is the private test key while sk_live is the private live production key. Lastly for Authorize.net you will need your API Login Id, Transaction Key, and your Key which can all be found in your Merchant Interface. Once that has been input into their respective fields you are done!

Note *terms of service must be uploaded in order to process payment through Full Frame as clients must agree to your terms in order to process an order.

Payment Settings

Under invoice settings you can enable this feature to allow all clients to submit projects without paying. Instead, an invoice will be sent to the client allowing them to pay later. This setting can be overridden for individual clients on their profile.

By clicking and check marking the watermark option this will watermark all images for projects with an outstanding balance. This setting can be overridden for individual clients in their profile.

By clicking and check marking the pay by credit card option this will require credit card payment for an order to be submitted.

Terms of Service